Shipping policy

Shipping Policy

Products & Programs

All programs at Baselang Medellín — including Real World and Bootcamp — are delivered in-person at our Medellín location. No physical items are shipped for these purchases. Upon enrollment, you will receive a confirmation email with next steps to access your program.

Physical Products (Coming Soon)

We are not currently selling physical merchandise. When physical products become available, this policy will be updated to include:

• Domestic and international shipping rates

• Estimated delivery timeframes

• Order processing times

• Tracking information

• Procedures for lost, damaged, or incorrect orders

Order Confirmation

For all purchases, you will receive an email confirmation at the address provided at checkout. If you do not receive a confirmation within 24 hours, please contact us at medellin@baselang.com.

Questions?

For any questions about your order, reach us at medellin@baselang.com. We're happy to help.